From the category archives:

People Power

Using Goals to build a high performance business culture

by Steve Livingston on August 9, 2010

Post image for Using Goals to build a high performance business culture

If you haven’t already set goals for yourself and your team then recent research further strengthens the argument that effective goal setting improves performance and results.

“We found that specific, difficult goals consistently led to higher performance than urging people to do their best….In short, when people are asked to do their best, they do not do so…..This is because do-your-best goals have no external reference ….This allows for a wide range of acceptable performance levels, which is not the case when a goal level is specified.”

You will no doubt be well aware of the importance of using specific or SMART (Specific, Measurable, Achievable, Realistic and Time-bound) goals and this research further emphasises this need. The research paper goes on to explain 4 mechanisms by which goal-setting improves performance:

  1. Goals serve a directive function; they direct attention and effort toward goal-relevant activities and away from goal-irrelevant activities. This effect occurs both cognitively and behaviourally;
  2. Goals have an energizing function. High goals lead to greater effort than low goals;
  3. Goals affect persistence. When participants are allowed to control the time they spend on a task, hard Goals prolong effort;
  4. Goals affect action indirectly by leading to the arousal, discovery, and/or use of task-relevant knowledge and strategies.

Goals are often set for team members in larger organisations as part of the (dreaded!) annual appraisal process, however, my own observation is that these goals are rarely kept front-of-mind - frequently being filed away until the half year and then year end appraisal. Given the findings above, are businesses missing a trick in developing a high performance culture?

The research points to the importance of inclusive or participatory goal setting to allow for information exchange, however, it is vital that an ongoing feedback loop is maintained so that team members know and are constantly reminded of what they should be focusing on and how they are performing against their written goals. How often does this happen in businesses?

As high performance coach Brian Tracy famously notes:

“3% of the population have written goals and plans for how they will achieve them. The remaining 97% work for these people.”

What are you doing to build a high performance culture in your business?

Photo credit

Enhanced by Zemanta

{ 0 comments }

Great Leadership Demands A Brave 1st Supporter

by Steve Livingston on April 5, 2010



Right now, the world needs more Leaders.

Business Leaders. Community Leaders. Not-for-Profit Leaders…. the list goes on.

Leaders have to push themselves out on a limb. Leaders have to stand out from the crowd. Leaders must push the status-quo and challenge accepted ways of thinking. For these reasons, being a Leader can be isolating.

So what is the catalyst that can turn individuals (often initially perceived to be) “lone lunatics” into admired Leaders of Movements?

Answer: a 1st Supporter

Being this 1st Supporter demands bravery (just as brave as being the (about to be saved) isolated, lunatic Leader). The first supporter is often accepted as an equal by the leader – perhaps an element of relief from the Leader to find a kindred spirit. The 1st supporter needs just one more person to join for a crowd to emerge (i.e. 3, the Leader + 1st supporter + 1 other). From this crowd, a Movement can develop.

Nowhere is this more perfectly demonstrated than in the above talk by Derek Sivers. Watch how the (initially) perceived dancing “nutter” is quickly enveloped by those eager to become part of the in-crowd – those who had, up until a few minutes before, watched with a mixture of amusement and horror from the safety of the crowds. But they stood up and joined in – all due to the bravery of that 1st supporter. Fascinating stuff.

Lesson: Great Leadership can only emerge by virtue of that single 1st brave supporter.

So can you see an opportunity to be THAT 1st Supporter and be the much needed catalyst to help create a Movement?

{ 0 comments }

Entrepreneurs hold the key to bridge the wealth gap

February 17, 2010

Today’s Financial Times had an interesting article about the widening wealth gap opening between generations. The synopsis is that the Baby-Boomers aged 55-64 hold double the wealth of Generation X aged 35-44. Worse still, it is believed that Generation X will never achieve the level of wealth of the Baby-Boomers given factors such as the [...]

Read the full article →

Future of Work – No jobs by 2030?

January 29, 2010

Thomas Power makes the assertion that there will be no jobs by 2030 in the excellent Smarta ebook Smartest Brains 2010 and beyond! Meanwhile Seth Godin pleads with us to become indispensable in his latest book Linchpin arguing that the Industrial Age model of work is over - therefore if your current job involves tasks that [...]

Read the full article →

Who’s in charge of your business?

January 26, 2010

Image by Getty Images via Daylife You may think that you are in charge of your business, however, in the digital age of social media where anyone has the power to comment on your business and influence both local and global opinion (either via blogs, Twitter, forums, Facebook etc), is this still the case? There [...]

Read the full article →

Great Business = Great People (and vice versa)

January 6, 2010

You often hear successful CEOs say: “I couldn’t have done it without my team” or “We’re a People Business and our people are our greatest asset”.  These hugely successful businesses all appear to have great people. But is it the luck or skill of the CEO in finding these “great people” or is it that great businesses [...]

Read the full article →