From the category archives:

Professional Services

A holistic approach to tax planning

by Steve Livingston on September 2, 2010

I couldn’t help but sit down this afternoon to reflect on the sheer complexity of our UK tax code and how it is virtually impossible to advise on specific commercial matters in isolation.

This followed a meeting I’d had with an entrepreneur earlier in the day to discuss future strategic plans and tax planning opportunities, initially aimed solely at the family owned business being as it was fast approaching the company’s year end – although the discussion rapidly spread across other diverse areas of business and personal taxation as these meetings so often do…

For example, one moment we were discussing whether a building should be acquired by the owner’s company, pension fund or personally and the next we were discussing the optimum tax mix of salary, dividends and director’s loan account draw-down. In the midst of this we touched upon maximising VAT recovery on the potential property acquisition, the hideously complicated anti-forestalling regulations in relation to pension contributions and making best use of capital allowances on some machinery. Oh, and we also discussed benefits in kind on a car and how this could be mitigated by use of the LLP in the group structure plus some possible R&D tax credit claims available in the future.

Tax typically has a knock-on effect to other taxes so no sooner than you think you have a potential solution to a problem then something else rears its head in the discussions and puts the brakes on – often VAT! – before we switch gears and head off in the direction of an alternative solution.

For me this is the really enjoyable aspect of being a tax advisor (there are some, honest!) – the chance for a bit of mind-gymnastics – although the investment of time in keeping up to speed with legislative changes and latest ideas is on the increase (this is without taking into account the depth and breadth of experience and expertise that we have in our Firm).

This is leading me to experiment with new ways of capturing, interpreting and disseminating tax information and planning ideas whilst maintaining a holistic approach to tax planning for each entrepreneur’s specific facts and circumstances. More to follow…

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Putting Client Service 1st

by Steve Livingston on June 14, 2010

It is tempting to spend your time chasing new clients and new work. It seems that as humans we are wired this way – the thrill is in the chase.

But when I look back over the past 12 months, I am pleased to say that most of my new work has come from existing clients. This makes sense as my business consulting and advisory work usually results from either:

  • clients happily picking up the phone to seek advice for specific business opportunities or issues
  • regular update meetings I arrange to identify opportunities e.g. tax saving or other growth opportunities
  • client referrals.

My key objective as a tax and business advisor is to develop close working relationships with my clients such that they view me as part of their business management team. To serve my clients first. If my clients grow, then I can grow. To have received the humbling feedback that I did from my clients in a recent survey suggests that I am on track in achieving this goal.

The challenge now is to further invest in my client relationships, to find new and more effective ways of working collaboratively (ideally in real-time) to deliver great service and, overall, to continue to build a circle of exciting, ambitious entrepreneurial clients (ideally by referral) here in the north west.

How have you benefited from putting client or customer service first in your marketing?

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Earning a Buck in the Digital Age – Delivering Professional Services to Digital & Creative Businesses

April 20, 2010
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Pro.Manchester‘s Creative session on Earning a Buck in the Digital Age proved to be a compelling discussion on how professional service firms can work more effectively with the North West’s flourishing digital and creative businesses. Held at Halliwells in Manchester, the panel consisted of Simon Wharton, Nick Rhind, Shaun Fensom, Coral Grainger, Philip Hemsted and [...]

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Serial Entrepreneur Questions the Value of Lawyers

April 7, 2010

Successful entrepreneur and VC, Luke Johnson challenges the value that lawyers bring to our economy in an article in today’s Financial Times – although his criticism is directed at lawyers, ALL professionals and consultants should take heed. Johnson refers to a recent company acquisition and the significant six figure fees charged by the 4 law [...]

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