From the category archives:

Purposeful Business

Do you (really) need sales training for your team?

by Steve Livingston on November 2, 2010

Have you considered sales training for your team?

To improve individual team member’s selling skills so that they can more effectively:

  • Help customers buy
  • Handle objections
  • Emphasise benefits rather than features
  • Enhance their persuasive skills
  • Develop rapport
  • yada yada yada….

Forget it.

Your team are already great sales people – even Marge in accounts! They influence, sell and persuade every single day.

It might be that they are ‘selling’ their favourite TV programme, iPhone app, new find online shop or whatever to friends, contacts etc but when something pushes people’s buttons they can sell, sell, sell – without even thinking about it. Everyone wants to recommend new, trustworthy and interesting products and services and to be seen as a good referral source.

So if your team are already great sales people, why isn’t your business selling more?

You may be looking in the wrong direction. Focus instead on your product or service. It should sell itself by being at least one of the following:

  1. THE cheapest
  2. filling a gap in the market
  3. being unique

1 and 2 are tough. 3 gives you the best possible chance of success. If your team believe that your product is unique, interesting, fun etc then they will talk, sell, persuade, influence and do all of those things that you can otherwise pay £’000s for sales training to teach them.

Think before you seek sales training for your team – are you investing money to solve the right problem?

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Clarity is power

by Steve Livingston on October 12, 2010

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Image via Wikipedia

Have you ever noticed how certain business owners or entrepreneurs always seem to be in the right place at the right time? Is this is a coincidence?

I don’t think so.

A vital few entrepreneurs have a defined plan or strategy – they see the end game (before the game’s even begun). Having such a plan leads to clear desires, objectives and purpose – this makes the day job easier as half the decisions will have already been made before the problem or offer is posed. This clarity of thought leads to (weird and wonderful) synchronicity.

Synchronicity ensures that these entrepreneurs are ready to receive when the time is right.

In summary, having a clear purpose and plans for how you will get there leads to clarity of vision. Clarity is power.

Have you got yours? (unfortunately, few entrepreneurs have – you know it when you see it)

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A new breed of successful business

October 3, 2010

It is time to change how we measure and interpret success for businesses today. To introduce a definition of business success that is more aligned with our changing business environment i.e. a drive for innovation mixed with a growing distrust of large corporations and lower cost of starting new businesses.
It used to be the case [...]

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Great Work Wins at IoD Young Directors Conference

May 25, 2010
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I was fortunate enough to attend the Annual Institute of Directors (IoD) Young Directors Conference in Manchester today.
Here were my key learning points:
Katherine Corich (Founder and Group CEO of Sysdoc) stole the show for me with her impassioned plea for the audience members to be brave in leading the charge to [...]

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Jaffe Flips the Funnel of Marketing

May 24, 2010

Its nice when you listen to a podcast and the thoughts of the speaker completely resonate with your own.
This happened to me recently when I listened to Joseph Jaffe speaking to John Wall at Marketing Over Coffee. Jaffe spoke about the need for businesses to Flip the Funnel (the title of his latest book -  I [...]

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